About Door Pro  

Door Pro America, part of Rotunda Capital Partners, provides quality garage door services nationwide, as they focus on premier products as well as premier customer service. Started in 1971, Door Pro America has taken great pride in offering a wide range of services and styles that cater to their customers' individual needs –  a job they believe in getting done right every time. Door Pro’s garage door services are characterized by a commitment to excellence, efficiency, and professionalism. They have 8 locations, serving customers in Virginia, Maryland, Illinois, Washington, Colorado, New Jersey, New York, and Oregon.  

Why Liftify?

Door Pro was introduced to Liftify through a mutual partner that strongly believes in what Liftify does. Together, with Door Pro’s Service Manager, Shane Dibble, Liftify realized there was an opportunity to increase the amount of reviews generated, as well as lift their rating.  This initiative could help their assertive goal to significantly grow their business.  At the time, they were relying on a manual process to ask for reviews and potentially missing a significant amount of reviews due to their large job volume. They had big plans to scale their business and needed a partner who could provide the type of service and efficiencies to take this process off their plate.

“Liftify has been the single most beneficial partnership to our organization. They make the process easy, their services are affordable and they get results. What more could you ask for?”

Shane Dibble | Service Manager, Door Pro America

After reviewing the increase of reviews and rating from the Pilot, Door Pro made the strategic decision to launch the other 6 locations.  

The Power of Results

Liftify stepped up to help optimize Door Pro’s online review process, in an effort to drive efficiencies and more importantly, results.  They put together a customized plan for Door Pro. Door Pro began managing their inbound messaging and website leads through Liftify. The reporting capability helps Door Pro to make informed decisions towards their growth strategy. 

"After Door Pro started with us, they saw an increase in booked jobs each month. They attributed it to their new consistent online reviews, and they felt that customers were more confident choosing them due to their higher reviews and stronger rating."

Nick Mpistolarides | Liftify

Door Pro America has seen incredible success since beginning their partnership with Liftify. Starting with 549 reviews across the company at the time, Door Pro has now grown to nearly 1,400 reviews – an astonishing 132% increase. They have also increased their overall average of their Google ratings from 3.9 to 4.5.

“Liftify has really helped our business. Their team is extremely engaged, committed, and interactive with our team to help capture customer reviews. They are making a huge impact on our Google review ratings and I highly recommend them to anyone who wants to increase their ratings score.”

Larry Notto | President, Door Pro America

Liftify is proud to work with such a strong reputable company such as Door Pro, and are happy to help contribute to their healthy online reputation. Liftify is committed to exceptional service and will continue to focus on driving positive results for Door Pro. 

“It’s been such a pleasure partnering with Shane, Brad, and the team at Door Pro to drive results and highlight the incredible work and service they provide for their customers.  They are consistently seeking to improve their business and make things better, so to be able to increase their average ratings from 3.9 to 4.5 within a year of working together has been a huge victory worth celebrating!” –

Kristen Bowen / Customer Success Manager, Liftify