Jiffy Lube® is a leading provider of automotive preventative maintenance with over 2,000 locations throughout the US. They kicked off the fast oil change industry 35 years ago and today they serve over 20 million customers every year. Their goal is to help you maintain and take care of your vehicle for the long run so that you can "Leave Worry Behind®."
Liftify began working with Jiffy Lube franchises in late 2023. The locations that initially piloted with Liftify tripled their reviews in just one quarter. Seeing how quickly our partnership produced success, we established those locations as real customers and have continued to build a trusting relationship between our two companies. The successful testimonials from the locations that started with us have opened the door for many new relationships and opportunities with potential locations to become customers of Liftify.
Jiffy Lube is an iconic American automotive brand. We are thrilled with the dramatic and impactful results our team has been able to drive for franchisees in this brand. Not only have the reviews dramatically increased but the star rating at the locations are also going up - a critically important metric in the auto industry. We are excited to continue to grow in this network and drive breakthrough results in an ever increasingly competitive oil change market.
- Zach Garrett | Founder & CEO at Liftify
The 2024 Jiffy Lube Franchise Convention was held at the Gaylord Rockies in Aurora, Colorado. The convention gave us the opportunity to connect with the Jiffy Lube franchises that we already serve and to meet and share our solution with potential new customers. We had a wonderful time witnessing all the different franchisees come together and we were able to have an inside look at to what makes Jiffy Lube great! Check out the highlight video here:
One of our greatest success stories is Indiana Jiffy Lube, which is made up of 17 locations. When they started with Liftify in October of 2023, they had just shy of 6000 reviews. Since partnering together, in just 5 months they have increased their reviews to almost 10,000! Resulting in 65% increase since working together. These reviews are a testament to how their customers feel about the Jiffy Lube brand and experience: worry-free and well taken care of!
We've been collaborating with Liftify for six months, and the impact has been nothing short of transformative for our 17-store operation. In just the first month, we experienced a staggering 7x increase in our Google reviews, a game-changer considering 85% of consumers rely on reviews before making a purchase of a product or service.
The value Liftify brings is twofold: Not only does it boost our visibility through positive reviews, but it also serves as a crucial feedback tool. As a large-scale operation, understanding our customer experiences, especially those 1-3 star reviews, is vital. Liftify has been instrumental in highlighting areas for improvement, allowing us to swiftly address concerns and enhance our service quality.
The impact on employee morale has been equally impressive. Sharing positive reviews has become a source of recognition and pride for our hardworking teams. Moreover, the platform's streamlined interface makes managing follow-ups simple and efficient.
Liftify is more than just a review management tool; it's an essential partner in our ongoing strive to be the best in our industry. With tangible results and a user-friendly platform. Don't just wait; lift your business today with Liftify!-Hunter Beale | Indiana Jiffy Lube