Surveys
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Know What Is Being Said About You Online
Continually Track & Respond To Your Online Reviews
Get real-time updates and alerts when new reviews are left about your brand in any online platform.
Why It matters
Monitor Everything Said About Your Brand Online
In today's digital world, your online reputation is your brand. Have clear visibility into all public reviews in one centralized place and provide access to everyone on your team who needs to know or respond to the feedback.
Instant Alerts & Real Time Data
Be notified instantly when new reviews get posted on your platforms.
Respond To Reviews From One Place
Respond to your reviews directly from the Liftify Dashboard using our tools.
Create Cases To Follow Up On Issues
Open a thread and track specific reviews that need further action.
Alerts & Real Time data
Make Your Team Aware Of The Info They Need
Centralize all of your incoming reviews in one place and alert appropriate team members that need to be aware and/or respond to those reviews. Permission-based roles are available to provide your corporate or local staff with the information they should see without having to provide them with admin access to Google Business Profiles and other accounts.
Popular Features
- Unlimited directory / review site tracking
- Unlimited number of locations tracking
- Unlimited users
- Permission based roles and access for team
- Customizable email and text notification preferences
- Real time alerts and data in dashboard
- Create cases for open issues that need to be resolved
Review Responding
Effortlessly respond to your public reviews
Responding to every review is important for SEO and also for future customers who are evaluating your business. Our system makes it easy to see new reviews, reply, and track responses all in one simple view.
Popular Features
- Reviews from all directories / review sites in one dashboard
- See past responses and easily respond to reviews
- AI and pre-built templates to easily generate responses
- Filter to specific locations or reviews that haven't been responded to
- Create cases for open issues that need to be resolved
Cases
Create cases for specific Reviews That Need Follow Up
When you have a review that needs further follow up from your team, there needs to be an easy way to manage that task and make sure that it gets done. Our system allows you to easily track open threads from reviews and keep your team accountable to closing the loop with the customer.
Popular SMS Features
- Create cases from reviews that need further follow up
- Track cases in one simple view
- Assign to team member and alert them via email
- Track how long cases have been opened
- Receive notifications as status updates are made
- Close completed cases
- Track trend reporting and analytics on cases
features
Additional Features of Our Monitoring Solution
We Handle All Set up
Reporting & Analytics
AI Assist
Competitor Tracking
Use Case
Customer Story: CertaPro Painters Corporate Team
Hear from CertaPro Painters General Manager Patrick Goffinet on how Liftify has helped him as a corporate team member who manages a group of franchisees better track and monitor the progress of the franchisees he is responsible for.