It can be helpful to get feedback that is not public and goes directly to your team so that you can learn and make improvements. Our survey solutions allow you to collect internal insights to move your business forward.
Gain internal feedback By Measuring Your Net Promoter Score
Allow customers to rate their experience on a scale of 1-10 on how likely they are to recommend your business to others.
NPS Survey Benefits
Recognize promoters and make them advocates
Identify detractors and solve customer issues
Track trends over time with robust visuals and reports
Set up notifications to team members
Schedule time based reports delivered to your inbox
Customer Satisfaction (CSAT)
Learn valuable insights by collecting customer satisfaction surveys
Use Customer Satisfaction surveys to gain valuable insights about your customers' experience through both quantitative and qualitative data.
CSAT Benefits
Gain insights to enhance customer experience
Determine areas of improvement
Use feedback to improve products and services
Track trends over time with robust visuals and reports
Set up notifications to team members
Schedule time based reports delivered to your inbox
SMS Text Surveys
Capture user feedback via text message
SMS Surveys allow you to gain customer feedback quickly and efficiently via text messages with customers without them having to fill out a survey.
Benefits of SMS Text Surveys
Delivery is direct and immediate
Better open rates & response rates
Quick customer feedback
Track trends over time with robust visuals and reports
Set up notifications to team members
Schedule time based reports delivered to your inbox
Long Form Questionnaire
conduct in-depth research and Gain detailed Analysis
Long Form Questionnaire Surveys allow you to collect comprehensive data through a series of questions that can cover a wide range of topics.
Long Form Questionnaire Benefits
More specific data collected with less margin for error
Ability to cover multiple topics in one survey
Customizable questions
Track trends over time with robust visuals and reports
Set up notifications to team members
Schedule time based reports delivered to your inbox
Survey features
Get More Internal Feedback From your customers
Easy Integration Set up
Automatically send your customer data to Liftify and we will set up triggers to execute the survey(s).
Multi-channel Delivery
Easily execute survey campaigns via e-mail, text, or point of sale. Whatever makes sense for you!
Customized Strategy
Our expert team will help you configure your campaigns, templates, and timing.
Reporting & Analytics
Receive notifications, access real time reports and dashboards, use AI to analyze data and trends.
Survey Use Case
Customer Story: STAR Financial Bank
Hear why Kevin Wright, President of STAR Financial bank, switched to Liftify to execute their internal survey process and also help them modernize their strategy for collecting internal and external feedback to support STAR's business objectives.
Get in Touch
Interested in more internal feedback? Let's Schedule a call.
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